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 Post subject: Periodically locked out
PostPosted: Mon Dec 19, 2011 11:25 am 
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Joined: Fri Jul 16, 2010 2:09 pm
Posts: 1950
It seems like I get locked out of the forum about once a month.

I usually follow links in email notifications to open pages from individual threads. This morning was typical:

I followed one link and opened a thread successfully. I then went to my next notification and followed the link, only to reach a login page for the forum. I tried logging in but was told my password was incorrect. I tried a couple other passwords, including the one sent to me during my last reactivation attempt, and was unable to log in. I was asked to fill in the captcha information several times, and I believe I even saw notice once or twice that I needed to fill it in even though there was no captcha question to answer. Finally I gave up and clicked the "forgot password" link to start over again. I've had do do this once every month for the past 4 months (on 9/17, 10/05, 11/08, and today).

What's going on? Is there something phishy here, is the login system fussy or buggy, or am I doing something wrong?


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PostPosted: Mon Dec 19, 2011 11:42 am 
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Joined: Fri Aug 27, 2010 7:46 am
Posts: 190
I've had this a few times before, though not (touch wood) for a while now. My password won’t be recognised or I'm told my captcha entry is incorrect. Sometimes, I keep on persistently trying and in the end it lets me in – using the same password I always use, even though it told me this was wrong the last umpteen times I tried it. Other times it doesn't work and I have to reset my password.


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PostPosted: Mon Dec 19, 2011 12:41 pm 
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Joined: Fri May 27, 2011 10:37 pm
Posts: 289
Hm. I haven't had any trouble with it. There's nothing in the phpBB3 verification system that should be causing it, either. Does it do the same thing if you try logging in through a different browser? Maybe something is happening to the login cookie or something is corrupting the POST data? Not likely, but really the only thing I can come up with, unless they're doing some kind of periodic maintenance. But again, I can't think of anything they'd be doing that would cause that specific problem.

I also don't access pages through email, so I can't say. I either go to "View Unread Messages" from the forum index or hit posts from RSS, since I can't convince anyone to get some tapatalk love.

And CAPTCHA is just questionable and problematic anyway. Having problems with it isn't surprising at all.


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PostPosted: Tue Dec 20, 2011 6:40 am 
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Joined: Mon Oct 04, 2010 11:35 am
Posts: 776
Location: Toronto
This has never happened to me. But then, I have turned off email notifications for everything but private inbox messages, and I basically never get those. So I figure the issue is confined somehow to the structure of the links that are embedded in the emails.

Paul.


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PostPosted: Tue Dec 20, 2011 10:01 am 
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Joined: Thu Nov 04, 2010 6:30 am
Posts: 986
Location: Gothenburg, Sweden
I don't access the forum via mail-links either, and I haven't had this issue for the year or so that I've been on the forum. Evidence is building up against those links as the culprit.

_________________
Man ska inte tro allt man tänker.


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